Help

  • Where do I register for a DeafVIDEO.TV account?
  • I would like to record vlogs or video comments. What do I need?
  • You may upload to or record a video on DVTV.

    TO RECORD A VIDEO:
    All that is required to record videos is a DeafVIDEO.TV account, web browser which supports the MediaRecorder API and a camera. You may need to change your browser settings so that your camera is recognized. Turning on the microphone is also required.

    The browsers which support the MediaRecorder API as of October 8, 2020 are:
    1. Google Chrome
    2. Microsoft Edge
    3. Mozilla Firefox
    Many mobile devices do not yet support the Media Recorder API, instead upload your videos to DVTV. See below.

    UPLOAD A VLOG (Both on a computer and mobile device):
    On the top-most black menu, click on the blue icon on the right side, shaped as an up arrow inside a open box. The icon looks like this:

    UPLOAD A VIDEO COMMENT (Both on a computer and mobile device):
    On a vlog page, click the black button with the text label "Mobile Comment".
  • How do I get my YouTube videos on DeafVIDEO.TV?
  • Upload a video with sign language then register it here.

    Make sure you have a video that has:
    1) Sign language
    2) Your face

    This is so DeafVIDEO.TV can check your account. We accept YouTube accounts from people who use sign language in their videos. Also be sure we can identify your face. Masks are allowed in YouTube videos, but there needs to be at least one video showing your face.

    Once your account is approved, you don’t need to add your account again for each video. Just upload your video to YouTube. It will be automatically transferred to DeafVIDEO.TV. This may take up to an hour - after the video is "live" on YouTube.

    Be sure that your video is set to "embeddable" and "public". This allows DeafVIDEO.TV to play your YouTube videos.
  • How do I change my DeafVIDEO.TV screenname?
  • Screennames can be changed only a few times to minimize abuse. E-mail your request here.
  • Does my DeafVIDEO.TV screenname and YouTube screenname have to be the same?
  • No.
  • My video comment was removed. How did that happen?
  • Video comments may be removed in one of three ways:
    - The vlogger reserves the right to remove any video comments under their vlogs
    - A number of users may have flagged your video comment; if a threshold is reached, the flagged comment is removed.
    - Your video comment may have been removed by the DeafVIDEO.TV administrator for a R-List violation
  • Can hearing people join DeafVIDEO.TV?
  • Yes, anyone who knows sign language is welcome!
  • I lost my password. How do I reset it?
  • Reset your password here.
  • What is the difference between "views" and "visits"?
  • A view is counted each time an user has visited a vlog. A visit is counted each time an user has viewed a vlog every 30 minutes. As an example, if an user visits a vlog three (3) times in 30 minutes, it counts as only one visit.

    Both views and visits are updated for most videos every 1 hour for improved accuracy. This data is provided by Google Analytics.
  • How come my YouTube account is showing as "inactive" and how do I re-activate it?
  • DeafVIDEO.TV automatically checks a large number of YouTube accounts hourly for new videos. To conserve resources, YouTube accounts in DeafVIDEO.TV are automatically turned off if no videos are uploaded to the YouTube account in more than 6 months. If your YouTube account is "inactive", simply click the button "Re-activate" next to your YouTube screenname on this page.
  • I can't find the R-List. Where is it?
  • Each vlogger and video commenter is responsible to read and follow the R-List. Please be sure to read it.
  • How do I prevent a YouTube video from appearing on DeafVIDEO.TV?
  • Make it "private" or "unlisted". You can invite YouTube friends to view the video privately. If a public video shown on DeafVIDEO.TV is changed to private, the video is then unplayable on DeafVIDEO.TV and is removed.

    "Unlisted" videos are not visible on your channel, but anyone can view your video if they have the video link.

    Some people want to have public videos that aren’t shown on DeafVIDEO.TV. Create two YouTube accounts, one for DeafVIDEO.TV and another not registered with DeafVIDEO.TV.
  • How do I remove a video from DeafVIDEO.TV?
  • If the video is a YouTube video, first delete your video from YouTube

    Log in and then go to your vlogger page, e.g. http://www.deafvideo.tv/vlogger/username. For each video, there is a "X" in the upper right corner. Click the "X". See video
  • How do I edit the title of a video on DeafVIDEO.TV?
  • First, be sure to be logged in. Next, head to your vlogger page, e.g. http://www.deafvideo.tv/vlogger/username. Click on any of your video titles. After editing a title, press "Enter" to save it. See video
  • Are masks allowed?
  • Masks are not allowed in video comments. If you wish to make an "artistic" video, upload it as a vlog.
  • Someone is bothering me. What can I do?
  • Like YouTube and many other sites, DeafVIDEO.TV offers the ability to block users. It's easy to add an user to your Block List. Click here to see your Block List.
  • What is the difference between the Block List and Hide List?
  • Blocked users are not able to leave video comments under your vlogs.

    An advantage of using the Hide List is that the "hidden" user will not know you've placed the user on your Hide List. See this video for more information.
  • I am having suicidal thoughts. Where can I get help?
  • Text HOME to 741741 from anywhere in the United States, anytime, about any type of crisis.

    Crisis Text Line provides support in American Sign Language (ASL). Visit this website for more information.
Updated: October 8, 2020