SHARE: Ask Howard Anything / January 2016

NAD     January 27, 2016 in ASL 19 Subscribers Subscribe


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[Video description can be found below. If you use a screen reader and need to access the caption file transcript, go to "More..." and click on "Transcript"]

NAD CEO Howard A. Rosenblum gives an update about streaming media in the air. See PR about Gogo's 100% agreement: Link . The AHA Series is also available at Link .

Video begins with a teal background and a black and white photo of Howard A. Rosenblum slowly increases size as text appears: white text "AHA!", orange text "Ask Howard Anything", white text "with", white text "Howard A. Rosenblum NAD Chief Executive Officer" . The NAD logo appears as a light watermark in the bottom right corner and "#AskHoward" on the bottom left corner. NAD CEO Howard A. Rosenblum sits at his desk.

HOWARD: Hi. For this month's Ask Howard Anything, I'd like to give an update about streaming media in the air. Flying is now a common mode of transportation, but do deaf and hard of hearing people have the same access as hearing people? Not quite. Movies and other streaming media are not captioned. Back in November, Nyle DiMarco, you may know him as the winner of America's Next Top Model -- he flies often and he asked American Airlines via Twitter why the movies were not captioned. American Airlines responded saying it was not possible because captions wouldn't fit on the screen. That is a ridiculous response. So, what is NAD doing about this issue? For many years, along with many other organizations and individuals, we have advocated for captioning access in the air. Recently, the Department of Transportation (DOT) announced that there will be negotiations between airlines and consumer groups, including the NAD, to discuss many issues -- one of which is captioning on planes. The NAD will participate in this meeting even there was such a meeting before back in 2004. That meeting was not a success and both parties walked away without an agreement. We are not sure if it will be a success this second time around but we will definitely give it another try. Meanwhile, the NAD is not waiting for the results of negotiations with airlines. The NAD took action by discussing an agreement with Gogo. Gogo serves many airlines by providing wifi and streaming content, which includes movies. You will see a slide next with a list of airlines that uses Gogo.

ON-SCREEN TEXT: American Airlines, Air Canada, Alaska Airlines, Delta Air Lines, United Airlines, and Virgin America.

HOWARD: As you can see, Gogo serves many major airlines. We are excited to announce Gogo's agreement to provide 100 percent captioning! So this means for any deaf or hard of hearing person who brings a laptop, mobile device, or tablet -- they'll be able to turn on the captions for Gogo streaming content. This is great news! Now, deaf and hard of hearing passengers will fly with access equal to hearing passengers! While it is great that Gogo has agreed, we still need to pursue captioning on all airlines that do not use Gogo. We'll continue to work with DOT and other consumer groups to ensure that all movies on all flights are captioned.

ON-SCREEN TEXT: Send questions: Link and comment in social media with "#AskHoward"

Video fades to a soft white background with several different font types showing "NAD" very quickly. Copyright video ends with the National Association of the Deaf (NAD) logo centered. Blue text below the logo appears, "A production of the National Association of the Deaf (copyright) 2016 All Rights Reserved".

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