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With Video Relay Services (VRS), NAD intern Brian Lucas discusses what other areas that is covered by the Americans with Disabilities Act (ADA). View the entire #ADA25 series at Link .

Video begins with an off white vintage background. Three black and white photos appear. First photo shows a group of people marching, one holds a NAD poster. Second photo shows another group of people marching, one holds a poster "We Shall Overcome." Third photo shows President Bush signing the Americans with Disabilities Act. Text appears "ADA25 -- Americans with Disabilities Act". Video flashes to white then to Brian Lucas inside NAD Headquarters. On bottom left corner, "#ADA25" appears as a light watermark. On bottom right corner, the NAD logo appears, also as a light watermark.

BRIAN: The ADA requires that relay calls are treated the same as voice calls. Different types of businesses must accept relay calls. A few years ago, the NAD settled with the Alabama Board of Pharmacy. We had sued the Board on behalf of a deaf pharmacist. The Board had a policy prohibiting the pharmacist from making relay calls on the job. A large part of the client's job was to make and receive calls regarding medication. The policy prevented her from doing her job. Our lawsuit changed this policy - and established a precedent for businesses and public entities that relay calls were as safe and efficient as regular calls.

Furthermore, doctors cannot claim federal law regarding privacy of personal health information (HIPPA) concerns as reasons for refusing relay calls. The FCC has issued a notice in which it explained that it and the Department of Health and Human Services do not consider the use of relay calls to violate HIPPA. Relay providers are NOT required to sign HIPPA agreements. This is because the FCC already has strict confidentiality requirements for relay calls.

Telephone calls, through the relay or not, are essential to how we live and conduct businesses. To be able to live as anyone else, deaf and hard of hearing people must be able to call anyone via the relay. The NAD is working hard to ensure this.

Video fades to a gradient background with dark blue to light blue, a grey National Association of the Deaf (NAD) logo is centered. White text below the logo appears, "A production of the National Association of the Deaf (copyright) 2015 All Rights Reserved" with four teal social media icons, Facebook, Twitter, YouTube, and Instagram.